Privacy Policy and Terms and Conditions
Privacy Policy
Introduction
Control Canine (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you use our website, services, and SMS communication channels.
Data Collection
We collect the following types of information when you interact with our website or services:
Personal Information (e.g., name, phone number, email address) when you fill out a form, request information, or sign up for SMS updates.
Usage Data (e.g., website interactions, page views, IP addresses) for analytical and service improvement purposes.
Data Use
We use collected data for:
Scheduling and confirming dog training appointments.
Sending SMS notifications, reminders, and follow-ups.
Processing payments and inquiries related to our services.
Providing relevant promotions, offers, or updates (if consent is given).
Data Sharing
We do not sell, rent, or share personal information, including phone numbers collected for SMS communications, with third parties or affiliates for marketing purposes. Your information is only used to enhance our customer experience and facilitate dog training services.
SMS opt in and Phone numbers collected for Communications purposes will not be shared with Third parties and affiliates for Marketing.
User Rights.
Users have the right to:
Request access to their personal data.
Request corrections or updates to their data.
Request deletion of their data from our system.
Opt out of SMS communications at any time by replying “STOP” to any message received.
Data Protection
We implement industry-standard security measures to protect user data from unauthorized access, misuse, or disclosure.
Cookies and Tracking
Our website may use cookies and tracking technologies to enhance user experience, analyze website traffic, and improve services. Users can modify cookie preferences in their browser settings.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage users to review their policies before sharing personal information.
Contact Information
For any questions regarding this Privacy Policy, contact us at:
305-564-1500
info@controlcanine.com
SMS Terms & Conditions
1. SMS Consent Communication
By providing your phone number, you consent to receive SMS messages from Control Canine. Your phone number will not be shared with third parties for marketing purposes.
2. Types of SMS Communications
If you opt in to receive text messages, you may receive messages related to:
Appointment reminders for dog training sessions.
Follow-up messages regarding training progress or additional sessions.
Billing inquiries and payment confirmations.
Exclusive promotions or special offers (if applicable).
Example SMS: “Hello, this is Control Canine. This is a reminder of your upcoming training session on [Date] at [Time]. Reply STOP to opt out at any time.”
3. Message Frequency
Message frequency may vary depending on your engagement with our services. You may receive up to 2 SMS messages per week regarding your appointments or account updates.
4. Potential Fees for SMS Messaging
Standard message and data rates may apply based on your mobile carrier’s pricing. These fees may vary for domestic or international messages.
5. Opt-In Method
Users can opt in to receive SMS messages from Control Canine by:
Providing verbal consent during a conversation.
Submitting an online form on our website.
6. Opt-Out Method
You can opt out of SMS messages at any time by: Replying “STOP” to any message received.
Contacting us directly at 305-564-1500 or info@controlcanine.com.
7. Help & Support
For any issues or assistance, reply “HELP” to any message. Alternatively, contact us at:
305-564-1500
info@controlcanine.com
8. Standard Messaging Disclosures
Message and data rates may apply.
Opt out at any time by texting “STOP.”
For help, text “HELP” or visit our Privacy Policy and Terms & Conditions pages.
